Plan, Track, and Deliver Software

ISO Mate’s DevOps Management gives your development team a complete toolkit for agile software delivery. Manage your backlog, run sprints, visualize work on Kanban boards, and coordinate releases, all from one place.

Hierarchical Issue Tracking

Organize work with a five-level issue hierarchy that mirrors how teams actually operate.

Epic (EPC-1, EPC-2, …) – Large initiatives that group Stories, Tasks, and Bugs
Story (USR-1, USR-2, …) – User-facing features that can contain Subtasks
Task (TSK-1, TSK-2, …) – Technical work items that can contain Subtasks
Bug (BUG-1, BUG-2, …) – Defects that can contain Subtasks
Subtask (SUB-1, SUB-2, …) – Granular work items belonging to a Story, Task, or Bug

Each issue is assigned a unique project key based on its type. The key is set at creation and remains stable even if the issue type changes later, so references in commits, comments, and external tools stay valid.

Each issue carries a status (To Do, In Progress, Done), a priority (High, Medium, Low), and optional story points that automatically roll up from child items to parentarents.

Backlog Management

Your backlog is the single source of truth for all planned work. Filter by type, status, priority, assignee, sprint, or release. Reorder items with drag-and-drop, and use bulk operations to update status, reassign, or delete multiple issues at once.

Sprint Planning

Run time-boxed sprints with three clear states: Future, Active, and Closed. Assign issues to a sprint, track progress on the sprint board, and close the sprint when the iteration is complete. Only one sprint can be active at a time, keeping your team focused.

Kanban Board

Visualize your workflow with a drag-and-drop Kanban board. Columns represent statuses (To Do, In Progress, Done). Drag issues between columns to update their status instantly. Filter the board by assignee, priority, or type to focus on what matters.

Release Management

Coordinate releases with version milestones. Releases move through three states: Unreleased, Released, and Archived. Link issues to releases for full traceability and track how much work is complete before you ship.

Definition of Done Templates

Standardize quality gates with reusable Definition of Done (DoD) templates. Create checklists of criteria that must be met before an issue can be marked Done, then apply them to individual issues to ensure consistent quality across your team.

Issue Templates

Speed up issue creation with templates. Define default values for each issue type and enable auto-populate so new issues are pre-filled with the right fields, reducing manual entry and keeping your backlog consistent.

ICE Scoring

Prioritize your backlog with built-in ICE (Impact, Confidence, Ease) scoring. Rate each issue on three dimensions using a 1 to 10 scale, and ISO Mate calculates a weighted score automatically.

The formula is: ((Impact + Confidence + Ease) / 3) × Type Weight × Source Multiplier.

Type weights reflect the urgency of different issue types: Bugs receive a 1.3× weight, Tasks receive 1.1×, and Stories, Epics, and Subtasks use a baseline of 1.0×. This ensures defects naturally surface higher in the priority list.

Each issue can also be tagged with a source: Internal (1.0×) or External (1.25×). External issues, such as customer-reported bugs or partner requests, receive a 25% boost to reflect their business impact.

ICE scores are color-coded for quick scanning: green for scores above 7, amber for 4 to 7, and red for scores below 4. Sort your backlog, sprint, or release view by ICE score to focus on the highest-value work first. ICE scores are included in CSV and PDF exports.

Test Case Linking

Connect issues directly to test cases for end-to-end traceability. View test coverage and execution results from the issue detail page, so you always know whether a feature has been tested before it ships.

Export

Export your backlog or filtered issue lists to CSV or PDF for stakeholder reporting, audits, or offline review.