August 2026
A connected AI assistant can now build a complete, linked set of QA records on its own, including test steps, acceptance criteria, criterion level links, populated cycles, per step results, and folders. Plus a fix for MCP settings that were accepted and then quietly ignored, and strict separation of custom object types between accounts.
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August 2026
Email replies land in the ticket conversation, tickets awaiting a reply stand out on the Kanban board, appoint administrators and transfer account ownership, a new AI Reformat action, creator attribution and bulk delete on notes, plus account user limits, the subscription requirement, write rate limits, hardened sign-in and sign-out, encryption required on inbound email, and further security fixes.
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July 2026
Risk Management with a 5×5 register, email, issue, and contact linking with help desk tickets, account invitations, a branded email design, password breach detection, issue detail and workflow email improvements, AI reconnect resilience, plus fixes and security updates.
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June 2026
Create with AI, a unified rich text editor, email and help desk improvements, the token search bar rollout, plus fixes, security, and MCP server updates.
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May 2026
Multi-domain AI queries, the AI policy writing assistant, AI compliance search, a full workflow automation platform, new reporting pages, and more.
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April 2026
A redesigned customizable dashboard, Sales Pipeline Management, Diagram Builder refactor with JSON export/import, compliance enhancements, and many fixes.
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March 2026
The MCP server expands to 12 tool providers, project-based issues with Git integrations, AI support chat, AI email drafting, ICE prioritization, and more.
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