Roadmap

Disclaimer: Our roadmap is a living document. While we are excited about these milestones, please note that features and timelines are subject to change.

Enhanced User Experience

We’re stripping away the clutter to make your workflow feel effortless.

  • Unified Command Search: We’re replacing bulky filter cards with a single, sleek token-based search bar across all list pages.
  • ICE Scoring Framework: Prioritize with precision. Use Impact, Confidence, and Ease (ICE) scores with visual indicators and inline editing to make data-driven decisions.
  • Rapid Status Updates: Update your project’s pulse instantly with inline status changes directly from your backlog.
  • Work-Style Profiles: An opt-in, in-house four-style assessment that gives teammates a shared vocabulary for how they collaborate, communicate, and make decisions. Results stay private unless you choose to share.
  • Native Mobile App: A companion iOS and Android app for tasks, issues, tickets, calendar, notes, and chat, with push notifications for assignments and mentions.

New Modules

Expanding the ecosystem to centralize your business operations.

  • Sales Management: A powerhouse CRM deeply integrated with your tasks, calendar, notes, and email.
  • Help Desk: Professional customer support linked directly to your existing issues, incidents, and tasks.
  • Voice Chat: One-to-one and group voice calls right inside your direct messages and chat channels, powered by a self-hosted media server so your conversations stay within your tenancy.

Security & Compliance

Your data integrity remains our top priority.

  • Platform Hardening: Continuous, proactive investment in enterprise-grade security architecture, including breach-compromised password checks and malware scanning on every file upload.
  • Global Tax Automation: Simplified international compliance with automated EU VAT handling.
  • Digital Compliance Risk: Identify, assess, and mitigate digital compliance risks with a dedicated risk register. Link risks to controls, frameworks, and incidents for full traceability across your compliance program.
  • Asset Management: Maintain a centralized inventory of information assets, including hardware, software, data stores, and services. Map assets to controls and risk assessments to support ISO 27001 and other framework requirements.
  • Compliance Training: Assign, track, and report on mandatory training programs for your team. Link training records to compliance controls and policies to demonstrate ongoing competence and awareness during audits.

AI-Powered Intelligence

Meet ISO Mate, your new intelligent sidekick.

  • Platform-Wide MCP Extension: Building on our success with DevOps Issues, we are extending our Model Context Protocol (MCP) server to every feature, allowing your external AI tools to interact seamlessly with your entire account data.
  • Instant Internal Support: Get immediate answers to “how-to” questions and troubleshooting steps via an AI-powered in-app support assistant trained on our documentation.
  • Voice AI Support: Call in and get instant, AI-powered answers over the phone. Powered by Amazon Connect and our existing knowledge base, the voice assistant provides the same quality responses as the in-app chat, optimized for natural conversation. No hold queues, just immediate help via a toll-free number.
  • Natural Language Queries: Stop digging through menus. Ask about sprint progress, compliance policies, or test coverage in plain English.
  • Smart Communication: AI-assisted email drafting and “Smart Reply” suggestions to keep your inbox moving.
  • Automated Narratives: Transform raw data into executive-ready reporting narratives automatically.
  • Secure by Design: Experience real-time AI responses with full multi-tenant data isolation, your data stays yours.