Managing Billing Contacts

Billing Contacts

Billing contacts receive invoices, payment receipts, and billing-related notifications for your organization.

Adding a Billing Contact

1. Navigate to Settings > Billing (or the Billing section in account settings).
2. Find the Billing Contacts section.
3. Click Add Contact.
4. Enter the contact’s name and email address.
5. Click Save.

Setting a Primary Contact

Mark one billing contact as the primary contact. The primary contact is the default recipient for all billing communications including invoices, payment confirmations, and subscription change notifications.

Editing a Billing Contact

Click Edit on a billing contact to update their name or email address.

Removing a Billing Contact

Click Delete on a billing contact to remove them. The primary contact cannot be deleted until another contact is set as primary.

Billing Notifications

All billing contacts receive notifications for:

• New invoices
• Payment confirmations
• Failed payment alerts
• Subscription changes
• Upcoming renewal reminders