Issues are the work items in DevOps: epics, stories, tasks, and bugs. Open DevOps then Issues to see them in a filterable table where you can create, edit inline, prioritize, and export. This guide covers the issues list, what you can do from it, and how to attach files to an issue.
Open issues
In the sidebar, open the DevOps group and click Issues.
Create an issue
- Click Create to open the new issue form. If Create with AI is enabled for your account, choose Create with AI from the split button to draft one from a description.
- Set the Type (Epic, Story, Task, or Bug), a Summary, and a Priority (High, Medium, or Low).
- Optionally add a description, status (To Do, In Progress, or Done), story points, assignee, sprint, release, and, for a subtask, a parent issue.
Find issues
- The search bar combines free text with filter tokens: Type, Status, Priority, Assignee, Sprint, Release, ICE Source, and Project. Each token supports is or is not.
- By default the list hides subtasks and done issues. Adjust the tokens to change that.
- Sort by created date, summary, type, status, priority, key, or ICE score, which is the default sort.
Edit issues quickly
Change an issue’s type, status, priority, or assignee directly from its row. Double-click the summary to rename it. Click the ICE score to set Impact, Confidence, and Ease, which is explained in Prioritizing Issues with ICE Scoring.
Work in bulk
Select issues with the checkboxes to delete them together or set their ICE source. Use a row’s actions to view or delete a single issue.
Attach files to an issue
Open an issue to reach its Attachments section, then use the add button in the section header. Drag a file onto the drop zone or click to browse, enter a display name for the attachment list, and select Upload. Adding and deleting attachments needs the update permission for issues, while viewing and downloading them needs the view permission.
Supported files
Each attachment can be up to 50MB. Most everyday formats are accepted:
- Images: JPEG, PNG, GIF, WebP, SVG, BMP, and TIFF.
- Documents: PDF, Word, Excel, PowerPoint, RTF, and OpenDocument text and spreadsheets.
- Text and data: plain text, CSV, Markdown, JSON, and XML.
- Archives: ZIP, GZIP, TAR, RAR, and 7z.
Web pages and scripts, such as HTML, JavaScript, and CSS files, are not accepted, because a browser could execute them. ISO Mate inspects the contents of the file rather than trusting its name, so renaming one does not change the result. To share a file of that kind, put it inside a ZIP archive first.
Preview and download
Images and PDFs can be previewed. Select an image to open it in a viewer where you can move between the other images on the issue, and select a PDF to open it in a new browser tab. Every other file type downloads rather than opening, and the download action is available on every attachment.
Export
Export the current list, with the active filters applied, to CSV or PDF.
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