Using AI Email Drafting and Refinement

ISO Mate includes an AI assist panel inside the email composer that drafts messages from a few notes and refines text you have already written. Open the composer, toggle the AI panel, then use the Draft tab to turn notes into a message with a chosen tone, or the Refine tab to shorten, lengthen, adjust tone, or fix grammar. The result can be inserted into your message or used to replace it.

Open the AI assist panel

The AI assist lives in the composer, so start a message first. Select Compose, or open a message and choose Reply, Reply All, or Forward, then toggle the AI assist panel with the sparkle control in the composer. For the wider writing workflow, see composing, replying, and forwarding emails.

Draft an email from notes

The Draft tab turns short notes into a full message.

  1. Open the Draft tab in the AI panel.
  2. Type your notes, the key points you want the email to cover.
  3. Choose a tone: Professional, Friendly, Formal, or Concise.
  4. When replying, optionally include the original thread as context so the draft fits the conversation.
  5. Generate the draft and watch it appear as it is written.

Refine existing content

The Refine tab works on the text already in the editor, so write or paste something first. Choose a quick action or type your own instruction.

  • Shorter: tightens the message.
  • Longer: expands on the points.
  • Formal: raises the tone.
  • Friendly: warms the tone.
  • Fix grammar: corrects spelling and grammar.

For anything more specific, type a custom instruction, for example a request to add a call to action or soften a deadline, then generate.

Insert or replace the result

When the generated text is ready, add it to your message in one of two ways. Insert appends the result to what is already in the editor, while Replace swaps the body for the generated version. You can clear the result and generate again until it reads the way you want, then finish and send the email as usual.

After drafting, tidy up your inbox with the tools in managing emails: viewing, filtering, and organizing.

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