Email

The email activity panel shows related contacts, help desk tickets, and issues for a shared mailbox message, and links it to a ticket or creates one.

Draft emails from notes and refine existing text with the AI assist panel in the ISO Mate composer, then insert or replace the generated content.

Connect a personal mailbox from the My Mailboxes menu using Google OAuth for Gmail or IMAP and SMTP for custom servers, then sync and send.

Create a shared mailbox from the Settings menu with Google OAuth or IMAP and SMTP. Access is granted through roles and permissions, not per mailbox.

Write email in ISO Mate: compose, reply, reply all, and forward from the composer, add attachments and a signature, with drafts that auto-save.

Read, search, sort, and filter email in ISO Mate, star and archive messages, organize with folders and labels, and apply bulk actions.

Manage email signatures per mailbox in ISO Mate: create, edit, set a default, and delete them, then pick one in the composer as you write.