Keep your team’s conversations in the same place as your work. Team Chat gives everyone real-time channels and direct messages inside ISO Mate, so decisions happen where the work already lives.
The challenge it solves
Important conversations get scattered across separate messaging apps, email threads, and hallway chats. Context is lost, updates go missing, and people waste time switching tools to piece together what was decided. Team Chat brings messaging into your workspace so discussions stay connected to the projects, tickets, and records they relate to.
What you can do
- Talk in the right space: use public channels for open, team-wide topics and private, invite-only channels for sensitive discussions.
- Message anyone directly: start one-on-one conversations with preserved history that stays a click away in the sidebar.
- See updates instantly: real-time messaging shows new posts, edits, deletions, and typing indicators with no page refresh.
- Get the right attention: @mention teammates with autocomplete suggestions, and they are notified even if the channel is muted.
- Organize and keep up: tag messages with custom labels, filter by tag, and track unread counts per channel and conversation.
- Connect your external tools: post automated messages into channels from CI/CD pipelines, monitoring tools, or any system with per-channel webhooks.
Popular use cases
- Team announcements: share company-wide updates in an open channel everyone can follow.
- Project war rooms: spin up a private channel for a focused delivery team or launch.
- Incident response: coordinate responders in real time while an incident is active.
- Support handoffs: talk through tricky customer issues before replying on a ticket.
- Build and deploy alerts: pipe CI/CD and monitoring notifications straight into a channel with webhooks.
- Quick decisions: use direct messages to settle a question without scheduling a meeting.
Works with the rest of ISO Mate
Team Chat keeps your conversations close to your work. Per-channel webhooks bring alerts from CI/CD pipelines, monitoring, and other external systems into the right channel automatically. Notifications and @mention alerts make sure the right people see what matters, and chat respects your account’s role-based permissions so private channels stay private.